On April 3, AAA was named one of 2019’s “Most Loved Brands in America” by market research firm Morning Consult.
Only 63 brands made this year’s list, which ranks brands based on four key reputation metrics: favorability, trust, community impact and Net Promoter Score (measures customer experience and predicts business growth).
AAA ranked highest among baby boomers, suburbanites and those with high income and education.
Morning Consult analyzed more than 400,000 consumer interviews across thousands of brands to determine the rankings.
© 2019 Morning Consult, All Rights Reserved. The M Logo and MORNING CONSULT are registered trademarks of Morning Consult Holdings, Inc.
AAA has been selected as one of 35 Top Employers of Chapman University talent. This selection is based on the number of students and alumni that have worked for AAA over the years. Not only has AAA been elevated as a tremendous partner with Chapman in the last year through Galen Grillo’s leadership in the Industry Partners Council, but AAA has historically been a ‘Think Chapman First’ champion as the organization has welcomed a record number of Chapman educated teammates to their family.
AAA Texas received the Large Business of the Year Award from the Coppell Chamber of Commerce, as well as recognition by State Representative Julie Johnson for the achievement. The AAA Texas regional headquarters is the first Coppell business to receive this honor, which was presented February 2nd at the Coppell Chamber of Commerce annual gala and membership awards banquet.
“It was a hands-down vote by the judges that of all the businesses in Coppell, AAA Texas has demonstrated a commitment to their community by their involvement and support,” said Ellie Braxton-Levine, President & CEO, Coppell Chamber of Commerce. “AAA Texas is always present at every function in the community. They give of their time and financial support to ensure every business in Coppell is successful through their Chamber of Commerce.”
State Representative Julie Johnson, Texas District 115, also attended and presented AAA Texas with a certificate recognizing their achievements. The certificate is shown at right.
Since moving its headquarters to Coppell in 2015, AAA Texas has continued to increase its community involvement by supporting traffic safety education programs for new teen drivers, adults, and mature drivers.
“Our organization’s mission to make roadways safer is not only recognized by our members, but the positive impact also contributes to stronger relationships with key stakeholders and strengthens our presence among all members of our local communities,” said Linda von Quintus, Vice President of Government, Community & Public Affairs, AAA Texas.
On Wednesday, February 8, Auto Club-sponsored NHRA Funny Car driver, Robert Hight, and the Automobile Club of Southern California unveiled a special paint scheme to honor the Club’s relationship with the California Highway Patrol and bring awareness to California’s Move Over law. The special livery also helped kick off the National Hot Rod Association’s program, “NHRA Salutes First Responders”, during which the NHRA will honor members of local police, fire, medical and recovery services at each event during the 2017 NHRA racing season.
Move Over laws require drivers to slow down when they see the flashing lights of emergency vehicles and move a lane away from them whenever possible. Many states, including California, designate tow trucks as emergency vehicles too. According to the National Highway Traffic Safety Administration (NHTSA), making a traffic or emergency stop on the side of the road is one of the most dangerous duties law-enforcement officers perform.
“I think most people drive on autopilot these days,” says Terry Abejuela, an Auto Club employee and longtime instructor for the California Tow Truck Association. “We’re so used to just driving past things on the shoulder and not paying attention. If there’s an emergency, by the time we realize what’s going on, we don’t have time to move over or slow down.”
The unveiling of the CHP Funny Car during the NHRA media day generated a lot of additional exposure for the Auto Club’s efforts in the name of traffic safety.
AAA Northern New England distinguished itself for the second year in a row with its efforts to hire veterans.
“The state of Maine holds an annual campaign challenge to employers, encouraging them to hire veterans,” said Linda Whitten, Human Resources Manager for AAA NNE. “AAA NNE champions this effort, which helps transition veterans from military to civilian life.”
The Maine Department of Labor – Veterans Affairs recognized AAA NNE for their support of the veteran community and participation in Maine’s Hire-A-Vet campaign.
From popcorn and lemonade to old-fashioned ice cream, employees are coming up with several tasty ways to raise funds for our United Way campaigns. AAA Northern New England, hosted an event that featured a local ice cream shop, Beals. “Their truck is called ‘Beals on Wheels,’ and we’ve had them come the last day of summer for the past couple of years,” said Linda Whitten, Manager of Human Resources, AAA Northern New England. “They’re a big hit!”
Our campaigns across the country have driven over $750,000 in annualized donations. Thanks to everyone who is giving back to YOUR community.
Starting from left, are Laura McDonald, Operations Manager CSR, Linda Whitten (happily holding her Beals ice cream), and Jim Moreau, IS Manager, standing in front of the canned food donations at their Portland, Maine headquarters.
Photos courtesy of Linda Whitten
AAA Texas joined forces with the City of Irving to host a Teen Driver Safety Fair. The event was held October 20, 2018, and attracted 200 teens and parents, as well as community partners, traffic safety organizations, and local first responders.
“New drivers and parents often don’t know where to find resources and education,” said Linda von Quintus, Vice President of Government Affairs, AAA Texas. “We are committed to helping our members, local communities and motorists of all ages pinpoint the tools they need to be safe drivers.” The safety fairs strive to educate parents and teens about the risks facing new drivers, and provide them with resources as they prepare to take the wheel.
Daniel Armbruster, Senior Public Affairs Specialist for AAA Texas, addresses attendees at the Teen Driver Safety Fair.
Photos courtesy Daniel Armbruster
Automobile Club of Southern California held a Career Expo for all employees at the Administrative Office in Costa Mesa, CA. The Recruiting and Staffing Department invited Hiring Managers from all Departments to greet employees and answer questions about the career opportunities available in their department.
Over 150 employees attended the Expo. While some people learned about advancing their skills in areas like Claims, IT and HR, others identified current openings in Sales and Membership Services.
Photos courtesy Patricia Larson.
“I’m so happy to be part of this event” said Carmel Urquhart, Sr. Recruitment Consultant. “It gives us an opportunity to show the employees that we appreciate them and care about their career advancement”
AAA University gives employees access to onsite, virtual, and online training throughout the course of their career path here. The Career Expo provided even more insight into the many opportunities for those that are looking to grow.
AAA Tidewater Virginia hosted its Employee BBQ on October 7th. Employees and their families enjoyed an afternoon of sunshine, food, and fun.
“It was great watching everyone playing in the Corn Hole Tournament and the Car Care Center vs. Fleet Kickball Tournament,” said Joyce Faison, Director of Human Resources. “We would like to thank all employees, families and friends (and dogs) who came out. We had vintage cars on show and some awesome music,” said Joyce.
“The food was great, the weather was perfect, the children were thrilled because we had a bounce house, and the ongoing rivalry between our Fleet and our Car Care Center employees saw them hit the field with their second annual Kickball Tournament,” said Carol Ormond, President & CEO, AAA Tidewater. “Fun was had by all!”
Top from left: Employees gather for fun. Carol Ormond, President & CEO, and Gloria Ashlock, Branch Specialist, get ready to enjoy some barbecue. Tidewater Fleet, winners of the Kickball Tournament, celebrate their victory. Photos courtesy of Joyce Faison
On October 7th, AAA East Central employees participated in a walk to benefit M.A.D.D. (Mothers Against Drunk Driving).
“A spirited group of employees and their family members signed up for the event,” said John D’Angelo, Vice President of Human Resources for AAA East Central. “The national president of M.A.D.D. was there, and gave a keynote address to the group before the walk,” he said. “Overall, more than $10,000 was raised to prevent drunk driving.” The event took place in North Park, Pittsburgh, PA. It was one of several walks held in more than 90 cities observing the 10th Anniversary of Walk Like MADD.
It was a perfect day to walk for a good cause.
Photos courtesy John D’Angelo.