Technology and Corporate
With more than 120 years of service, the AAA team has unrivaled experience, knowledgeable leadership, and stability. But we know that change is an essential part of our business and we’ve built a culture that welcomes it.
Information Systems and Technology teams across our Enterprise have transformed to create small, agile, well-organized teams that report to and are accountable to each other. Our ClubLabs team in Los Angeles is the digital acceleration team that is responsible for building intuitive customer experiences across the AAA verticals of insurance, travel, and emergency roadside services.
Our corporate function includes but is not limited to: Marketing, Finance, HR, Communications, Public Affairs and Publications, Employee Training and Development, and a variety of unique opportunities from Cartography to Special Events Drivers.
Meet Nicole P., Applications Manager
Q: What made you want to work for AAA?
A: Information Systems at AAA supports various business applications, which has helped me to grow both my technical expertise and my business skills.
Q: What do you love most about working here?
A: I love the people! I love what the Auto Club stands for; I love the opportunities available to me as an employee
Q: What do you like most about your current job?
A: The ability to take the skills that I’ve learned here at the Auto Club and mentor others within the organization. As an Information Systems Insurance Line Manager, I manage individuals who want to make a difference in the organization; and I like that, in my position, I can give others that same opportunity.
Q: How has AAA helped you to develop and reach your career goals?
A: The Auto Club provided me the platform to grown within the organization. As part of my onboarding, I was able to attend multiple courses in our AAA University. I was paired with mentors. I was provided opportunities to take what I’ve learned and share those skills with others. I was given guidance on career pathing, which resulted in being selected for our High Potential Employee Program and ultimately landed me in my current position as a manager in the organization.
Q: Which of the AAA benefits impress you the most?
A: I have medical! I have dental. I have 401(k). I have pension. I have employee discounts and benefits with other organizations that are partnered with AAA, such as travel discounts and dining discounts. There are special Auto Club Employee days at various theme parks. There are so many benefits here at AAA!
Nicole’s Career Path
Insurance Underwriter 4 years
Insurance Underwriting Analyst 4 years
Information Systems Senior Business Analyst11 years
Information Systems Teach Lead for Insurance Business Support Group4 years
Information Systems Agile Insurance Product Line Manager1 year 7 months
“I love knowing how my work contributes to the success of the organization”
Anjna A.
Applications Manager