Technology and Corporate
With more than 120 years of service, the AAA team has unrivaled experience, knowledgeable leadership, and stability. But we know that change is an essential part of our business and we’ve built a culture that welcomes it.
Information Systems and Technology teams across our Enterprise have transformed to create small, agile, well-organized teams that report to and are accountable to each other. Our ClubLabs team in Los Angeles is the digital acceleration team that is responsible for building intuitive customer experiences across the AAA verticals of insurance, travel, and emergency roadside services.
Our corporate function includes but is not limited to: Marketing, Finance, HR, Communications, Public Affairs and Publications, Employee Training and Development, and a variety of unique opportunities from Cartography to Special Events Drivers.
Meet Elior H., UX/UI Designer
Q: What made you want to work at AAA?
A: It was an opportunity for me to be a part of a large organization but also work in a startup type of environment.
I get to enjoy both worlds at the same time, which is hard to find.
Q: What do you love most about working at AAA?
A: My team is great, and everyone that comes to the company falls into the culture. We do a good job of bringing in people that are a good cultural fit.
Q: What surprised you most when you started working here?
A: I didn’t know anything about AAA besides the fact that they offer Roadside Assistance. I was shocked to learn the breadth of products we offer our members.
Q: What advice would you give someone interviewing for a position on your team?
A: Have an open mind. Don’t think of ClubLabs as a typical startup or tech company. It’s part of a larger organization that wasn’t born in the digital era. It’s like a startup with history.
Q: What does your team do?
A: I work for ClubLabs. We work on revamping the mobile app, working with members to understand what they expect from our digital products, and assessing any pain points they experience when interacting with AAA in the digital world.
Elior’s Career Path
UX/UI Designer 2 years
“There’s always something new coming in. New technology, upgrades, or rolling out software services to our members to make their lives better.”
Brian S.
Information Systems