AAA & You | Message from the CEO

Teamwork. Integrity. Dedication. Together, we make a difference.

Welcome to the Auto Club! Our club is the largest in the AAA federation, an organization that serves almost 15 million members in 21 states and nine geographic regions. We are the largest AAA club in the nation, and we have enjoyed great success for more than 100 years by meeting members’ needs for Roadside Assistance; auto, home, and life insurance; vacation planning; and more.

Having the opportunity to be of service is a source of pride and personal satisfaction for the many dedicated Auto Club staff members who work hard every day to meet the needs of our members. Today, the Auto Club is a strong, growing, and vital organization that continues to provide valuable products and legendary service to millions of members. It’s not often that a 115-year-old company can remain vital for over a century, but the Auto Club is unique because our mission and our employees are focused on helping our members and constantly adapting to meeting their ever-changing needs.

I can personally attest to this commitment as I have had the privilege of helping members as part of my own career with the Auto Club for more than 40 years—in areas like road service, insurance claims, in our branches, and many others. Each and every day, we receive input from thousands of members and employees, and this feedback has led to the creation of new products, continued investments in technology to ensure we maintain high levels of service, and the addition of new branches, to name a few advancements. I know our employees share my commitment to focusing on meeting members’ needs and exceeding their expectation that we will always be there when they need us most.

As Auto Club employees, we each represent the organization and its reputation. The impression we leave with each member contributes to how the organization is viewed. We each build and protect the Auto Club and our brand. We each contribute to a successful future through how we conduct ourselves every day.

I’m pleased that you are considering a career with AAA; being part of a very successful team is extremely rewarding.

Best wishes as you embark on your job search.

Bob Bouttier
Chief Executive Officer